Legal

Privacy Policy

This page explains, in plain English, how information submitted through the Tide + Timber website is handled.

Effective March 20, 2026

What this policy covers

This policy explains how Tide + Timber Design Co. collects, uses, and handles information submitted through this website.

It applies to people who visit the site, fill out a form, email us through a website link, or otherwise contact us through the website experience.

Information you choose to send

If you fill out a contact form or reach out through the site, we may receive the information you choose to provide. That can include your name, email address, phone number, business name, website URL, and any project details you include in your message.

We only receive the information you choose to send. You do not need to submit more than is necessary to start the conversation.

Information collected automatically

Like most websites, basic technical and usage information may be collected automatically when you browse the site. This can include things like browser type, device type, pages viewed, referring page, approximate location, and similar website traffic data.

This information is used in aggregate to understand site performance, improve the website, and keep the site operating properly.

How we use information

We use the information we receive to reply to inquiries, communicate about possible projects, improve the website, and maintain normal business records.

We do not sell your personal information. We do not use the information you send us for third-party advertising.

Cookies and analytics

This site may use cookies or similar technologies to understand traffic patterns, measure site performance, and improve the website experience.

You can usually control cookies through your browser settings. Disabling cookies may affect how some site features behave.

Third-party providers

We may rely on third-party providers to host the website, process forms, reduce spam, schedule calls, or understand aggregate traffic data. Those providers may process information on our behalf in order to help the website function.

Those providers operate under their own terms and privacy practices. We encourage you to review their policies if you want more detail about how they handle data.

Retention and security

We keep inquiry information for as long as it is reasonably necessary to respond, maintain business records, and operate the website responsibly.

No website or transmission method can promise absolute security, but we use reasonable steps to protect the information we receive.

Your choices

If you want us to update or delete information you previously sent through the website, you can contact us and request that change.

If you do not want information collected through cookies or analytics tools, you can adjust your browser settings or choose not to use the site.

Contact

If you have questions about this policy or want to request an update or deletion of information you previously submitted, email hello@tideandtimber.com.